You may return any unwanted goods to us for a refund please notify us immediately and return them to us within 14 days for a full refund. All returned goods must arrive in the original packaging and undamaged and unopened, If any returned goods are damaged or opened and not resalable (through no fault of Port Talbot Party Shop) a refund will not be given.

Customers can cancel their order and receive a full refund by phoning or notifying us by email up until the time the order is dispatched.

Alternatively you may wish to exchange unwanted or incorrectly ordered goods; please contact us to arrange this. Once your return or exchange has been processed, we will return any monies owed onto the original payment account.

You may contact us regarding a refund by phone ; 01639 768607 or email us at info@porttalbotpartyshop.co.uk